Can Institutional Textiles source institutional linens not listed on your product list?
Yes. We have a large network of supply lines all over the world that make it easy for us to outsource institutional linens.

Can you create a private label program?
Yes. We do this for many customers.

Can you outsource domestic institutional linens?
Yes. We deal with most domestic mills.

Can I fax or phone my order?
Yes. We gladly accept orders by fax and phone.

Is there a minimum order?
We normally have a one-case minimum, but can make exceptions. We’re a wholesale distributor and we save you money by selling in bulk at wholesale prices. Items are prepackaged and typically sold, as we receive them, either by the carton or bale packed. On occasion we do have a broken case and for that reason might sell less than a case pack. Please call us to order less than a case.

How are the goods packed?
We carry a wide variety of linens. The packaging varies with the item, size, weight and manufacturer. All goods are packaged to ensure the goods arrive to you safe and intact.

How are the orders shipped?
We ship most orders by UPS Ground. UPS Ground provides day-specific delivery to destinations in the U.S. Shipping charges are calculated by the merchandise weight and UPS shipping zone. Those charges are added to your bill. For large orders exceeding 150 lbs. we recommend you use a common carrier to save on freight charges. Please place those orders over the phone so we can help you save money.

Delivery
Most orders are shipped from our Atlanta warehouse within 24 to 48 hours of the completion of your order. We ship Monday through Friday. Please allow five days for delivery, but your order may arrive sooner, depending on your UPS delivery zone. Domestic products shipped directly from the domestic mills might take longer than five days. We can only accept online orders from within the United States at this time, but we can ship anywhere in the world. For orders that you want shipped outside the U.S. please call us at 800.843.2122.